Summary:              

Advising Center Peer Leaders will be responsible for supporting activities of the Advising Center.  Peer Leaders will work collaboratively with the front office staff to provide a welcoming environment and assist with clerical and reception duties. ACPLs will assist students with the basic registration process and refer students to college resources.  In addition, Peer Leaders may also assist the advising professionals in planning and presenting workshops, organizing special events and student outreach.

Essential Duties and Responsibilities include the following:

• Answer phones, respond to questions, and schedule appointments
• Perform clerical duties such as assemble new student packets, update documents, and recordkeeping as assigned.
• Place reminder calls for appointments and complete call projects as assigned
• Respond to student inquiries, advising emails, and voicemails.
• Assist with registration and advising events and workshops.
• Assist students with online course registration, 
• Navigate students through various websites to be technologically ready and prepared as a college student.

Supervisory Responsibilities:

This position does not have supervisory responsibilities; however, they will coordinate the workflow of work-study students and provide a mentorship role.

Requirements:

· Must have excellent interpersonal skills.

· Must be friendly and comfortable working in a high volume work area 

· Self-starter and able to work unsupervised as needed.

· Ability to keep information confidential

Education: 

· RACC student

· Minimum GPA of 2.5.

Computer Skills:

Familiar with Microsoft Office products including Outlook or willing to learn. 

Additional Requirements:

· Available to work 8 to (preferably) 15 hours per week. 

· Preference given to applicants available to work weekdays 8 am - 2 pm.