Working Hours: 

Working hours for this position during the terms/semesters of an academic year consist of 37.5 hours per week, including a 7.5 hour period between the hours of 12:00 pm and 9:00 pm Monday through Thursday and 9:00 am and 6:00 pm on Friday; exclusive of a ½ hour or 1 hour dinner. Working hours for this position during term/semester breaks when the library may change its schedule will consist of 37.5 hours per week, including a 7.5 hour period between the hours of 9:00 am and 6:00 pm Monday through Friday; exclusive of a ½ hour or 1 hour lunch. These hours to be agreed upon between the supervisor and employee at the onset of employment.

Note: This position may require working additional hours on occasion with the employee having the option of working this time in addition to or in lieu of regular hours.

Summary:

This position is responsible for providing reference and information literacy instruction services on-campus in evenings, off-campus, and remotely/online as needed; coordinating the Library’s public services, including interlibrary loan services; Library marketing efforts; Library internal portal and social media accounts; print, film, electronic Reserves including the Library of Things collection; and services for off-campus programs including online and Dual Enrollment students, staff, and faculty. 

Essential Duties and Responsibilities: 

1. Provide in-person and remote reference services for the College’s on-campus, off-campus, Dual Enrollment, and online students, staff, and faculty in accordance with the library’s reference guidelines primarily in the evening hours. 
2. Serve as the contact for library services for community education, Dual Enrollment, and online students, faculty, and staff. 
3. Provide information literacy instruction in person, off-campus, or online as needed for the College’s on-campus, Dual Enrollment, and online students, faculty, and staff. 
4. Provide interlibrary loan services using the national OCLC system and Commonwealth Libraries of Pennsylvania Share It system. 
5. Coordinate the cataloging and circulation of the print, film, and electronic Reserves collection including the Library of Things.
6. Use library marketing techniques to promote library resources, services, and events in print, online in the Library portal, and through social media. 
7. Assist in the creation of library information literacy instructional materials and public services assessments. 
8. Assist Service Desk staff as needed including giving direction to student staff.
9. Participate in the development of the Library’s book, film, periodical, and online database collections.
10. Serve as a liaison between the Library and a designated Academic Division. 
11. Serve on college committees as assigned by the Dean of Library Services and Learning Resources. 
12. Maintain a thorough knowledge of the Library and College policies and procedures and enforce them as needed. 
13. Pursue professional development through reading professional literature, participating in professional organizations, and attending appropriate seminars and conferences. 
14. Perform other job-related duties as assigned.

Supervisory Responsibilities:                                             

This position has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:       

Required:                                        

1. Master’s degree in library science / information science from an American Library Association (ALA) accredited institution.
2. Minimum of one year of recent experience in an academic library public service and/or reference position including providing reference services remotely and/or online.
3. College-level experience providing information literacy instruction.
4. Experience with circulation modules in an integrated library software system.
5. Experience with cataloging modules in an integrated library software system.
6. Experience with OCLC and Pennsylvania Share It interlibrary loan software. 
7. Experience with library websites and portals, social media, physical and virtual displays, and library marketing techniques. 
8. Experience with Windows-based computer programs including word processing, spreadsheet, presentation, and design programs.

Preferred:

1. College-level teaching experience. 
2. Experience with assessment tool design. 

Other Skills and Abilities: 

• Ability to make evaluative judgments; ability to effectively communicate and foster a cooperative work environment; and knowledge of customer service standards and practices. 
• Must be able to work with a diverse population of staff, faculty, students, and non-College Library users.
• Must possess ability to work independently to resolve problems.   
• Must possess good time management skills.

Travel: 

Position may require travel to secondary institutions; employee must have access to ready transportation.

Communication Skills:                                              

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of students, library users or employees of organization. Spanish speaking skills preferred.

Mathematical Skills:                                                   

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Knowledge of Roman numerals.

Reasoning Ability:                   

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual must have knowledge of internet, word processing, presentation, spreadsheet, and publishing software, as well as library cataloging and circulation software.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to walk; use hands to finger, handle, or feel; talk; and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS:

https://www.racc.edu/about-racc/clery