Working Hours:   

Working hours for this position consists of a maximum of 25 hours per week spread over a four or five-day work week. Specific work hours to be agreed upon by the supervisor and the employee prior to the onset of employment.

Note: Position may require evening and weekend work on occasion.

Summary:

This position is divided in to two equally critical roles: Career Coach and Internship Coordinator. 

The Career Coach for Career Training programs works closely with program students to assess workplace readiness skills, provides coaching, career planning and helps students prepare for their job/internship search. The Career Coach will track student progress, ensuring development and implementation of collaborative student support model that includes employment preparation. After completion of the internship, the Career Coach provides students with guidance in preparing resumes and conducting job searches related to their training.  In addition, the Career Coach will work closely with local employers to bring potential employers for classroom visits and or employer recruitment activities. 

The Internship Program Coordinator will support Career Training activities by helping the program coordinators secure internship sites that are required for all career training programs in both the healthcare and business fields. The Internship Program Coordinator will also be responsible for gathering and maintaining all documents related to the internship experience, assist coordinators in placing students at an appropriate internship site, and conduct site visits. This individual will also help students with job placement by providing leads and preparing students for the job search. The Internship Program Coordinator will work with the Director of Non-Credit Healthcare Programs to identify community needs, courses, and programs as needed. This is a high impact position which requires an individual who is skilled at networking and building partnerships. 

Essential Duties and Responsibilities:

Career Coach: 

1. Perform essential tasks for Career Training Programs including career coaching.
2. Assist program students with career exploration through one-on-one meetings or group workshops.
3. Compile student data through face to face or telephone contacts and follow-up surveys, enters information into Access database, and maintains database. 
4. Coordinate and participate in recruitment events for the Career Training Programs. Recruitment events may include, but are not limited to: those organized by Career Training Programs, college-wide activities and externally hosted events. 
5. Submit monthly reports as requested by the department/division supervisor. Maintain confidentiality of records. 
6. Other related duties as assigned.

Internship Coordinator:

1. Place Career Program students in appropriate internships where they will gain valuable working experience using the knowledge and skills they have developed.
2. Develop internship sites in the local community to support new and existing career programs.
3. Collect, assess, and maintain requirements associated with the internship. 
4. Conduct site visits and assess the effectiveness of the learning site experience.
5. Help to develop policies and procedures regarding expectations and requirements for the internship experience under the direction of the Director of Non-Credit Healthcare Programs. Develop policy manuals, handbooks and documents accordingly.
6. Help to prepare students for the job market through job coaching, resume development and interview skill preparation.
7. Research and recommend to the Director of Non-Credit Healthcare Programs new programs/services that have potential to increase enrollment and sales revenue. 
8. Responsible for the coordination and promotion of Career Programs.  Additional programs may be assigned as necessary.
9. Assist in the development of materials and resources to promote programs in the department in coordination with the Director of Non-Credit Healthcare Programs.
10. Coordinate and participate in recruitment events for Career and Health Professions programs. Recruitment events may include, but are not limited to those organized by the Career Programs unit, college-wide activities and externally hosted events. 
11. Prepare and submit monthly, annual, and periodic reports as required.
12. Conduct him/herself in a professional manner and exhibit a positive image for RACC at all times. 
13.  Network with and/or partner with community businesses, agencies, or organizations.
14. Perform other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Required

• Associate’s Degree
• Two or more years of experience in advising and enrollment, career placement, career planning/counseling field or adult education/instruction

Preferred

• Associate’s Degree in a business, healthcare, education or human service related field
• Experience working with adult learners in an educational setting
• Experience working with individuals with diverse academic needs 
• Community College experience
• Bilingual English/Spanish

Other Skills and Abilities:        

• Ability to work well with people
• Excellent organizational skills and attention to detail 
• Excellent one-on-one and group presentation skills 
• Experience in maintaining positive relationships with a diverse student population
• Ability to communicate effectively and positively in writing, via telephone, e-mail, face to face, or using other media
• Strong follow-up skills
• Ability to provide exemplary customer service to a diverse customer base
• Ability to set and obtain short and long-term goals with measurable results
• Strong persuasive ability related to the value of post-secondary training and/or degree pursuit

Computer Skills:                                                    

To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software and Word Processing software.

Travel:                                             

Occasional travel for job fairs and other local job-related travel is necessary; employee must have access to ready transportation.

Communication Skills:                                       

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write proposals, reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to 

questions from groups of students, instructors, college officials, officials of business and industry and the general public.

Mathematical Skills:                                              

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:                                             

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS:

https://www.racc.edu/about-racc/clery